The Ausis Group HelpDesk
 
13th March 2010
 
Ausis Australian solutions home   A fact that has come to light that more people use the internet nowdays than television and reading books for fact finding.
Since a boy I found new technology & communication very exciting therefore I work in this field.
~TJ Short

 
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What you need to do

Please make sure you provide us with as much detail as possible to enable us to help you as efficiently as possible. This is due to the fact we help MANY people which are served on a first come first served basis.

Tickets:

Tickets are used within our support system which makes serving you a whole lot easier. So please only open Tickets if you really need to otherwise it may cause delays in our service. Admin will view the details for all tickets, if valid will reply, if not will close and delete them.

Departments:

We have found that it is better to receive tickets from customers under the relevant categories. This allows us to manage your support query more efficiently and by the proper departments for the purpose which is why this section is used.

Our mission

At The Ausis Group we strive to offer you a high class range of solutions. Should you have any problem with them or our sites please use the links here on to contact our support team. First port of call should be our knowledge base or FAQ. From time to time updates for members software & other info will be available. You should be able to access them here under Announcements.